Manage residential personnel in the absence of the Program Director.
Interview, hire, and coach Direct Support Professionals.
Perform administrative and clerical duties.
Provide occasional on-call supervision.
Ensures all operations of the agency are functional to promote growth.
Develop and promote policies that ensure positive interactions between personnel and management.
Render services working to cover a staff vacancy as required.
Guard records for individuals and employees to protect their privacy and confidentiality.
Organize the workplace so the workflow is streamlined.
Oversee staffing plans to ensure adequate supervision.
Prepare performance evaluations, as applicable.
Serve as a member of the Quality Assurance Team.
Arrange monthly meetings with residential employees to entertain ideas on how to improve the agency’s service quality.
Develop strategic plans for improving the employee’s professional development.
Purchase all cleaning items, supplies, snacks, and beverages.
Qualifications:
At least two (2) years of supervisory experience and the performance of administrative duties working with a major company.
At least one year of experience working with individuals that have developmental disabilities and the required certifications for DSP Orientation, Human Rights, HCBS, Serious Incidents, Medication & Behavior Management, Person Centeredness, and Infection Control.
A high school diploma is required, and some college education or certification is preferred, but experience can be a substitute for a college education.
Strong leadership abilities.
Excellent managerial and clerical skills.
Proficient in computer skills and Microsoft Word.
Detailed-oriented.
Exceptional organizational skills and multitasking abilities.
Critical thinking, interpersonal, and problem-solving skills.
Excellent analytical and decision-making skills.
Strong communication skills (verbal and written).
Submit to and receive a satisfactory background and registry check.
